Explore common queries about our products, customization options, production processes, and services.
General Questions
Q.
Are you a manufacturer?
Yes, we are a direct manufacturer with years of experience in packaging solutions.
Q.
Can I customize the size, color, or printing?
Yes, sizes, colors, and printing can all be customized according to your requirements.
Q.
What types of products can be customized?
We provide customization for mailing envelopes, bubble mailers, thermal bags, insulation materials, and other packaging solutions.
Q.
What information do you need for a quotation?
Please provide: size (width × length × thickness), color, quantity, and any special requirements.
Ordering
Q.
Can I place a small order?
Yes, small orders are welcome. For large-volume resellers, we recommend full container orders to save shipping costs.
Q.
What are your payment terms and delivery time?
Normally T/T: 30% deposit, 70% balance before delivery.
Other options: L/C, Western Union, PayPal, etc.
Delivery: 5–15 days depending on product and quantity.
Q.
What is the minimum order quantity (MOQ)?
Our MOQ depends on the product type and customization level, typically starting from 500–1000 pieces.
If you have other problem, please contact us contact us